Free Business Topics in Los Angeles & Orange County

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  • Digital Seas and Future Fleets: Charting the Course to Tomorrow

    Susana Cabrera, Founder / CEO, SC Growth Advisor

    In this engaging presentation, I share the art of transforming business challenges into growth opportunities in the digital era. Drawing from my extensive experience as a corporate leader and startup founder, I offer a unique blend of insights on strategizing sustainable growth and mastering digital transformation. Attendees will embark on a journey exploring how to align strategy, people, and technology to create an adaptable, future-proof business model. This talk is not just about navigating the current digital landscape but also about anticipating and staying ahead of the curve for lasting success. MORE >

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  • Customer service excellence: How to provide the experience to match your quality product or service

    Chris M. King, Owner/Founder, Status Flow

    It's been shown that people will purchase a lesser quality or service at a higher price from people and organizations that they like. Are you providing the experience that your customers expect to match the quality products or services you offer? How do you know? Chris M. King demonstrates the tools and techniques to ensure your customers or clients continue to FEEL about your organization in the way that keeps them engaged.
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  • Customer Chameleons: Adapting Colors in a Shifting Market Landscape

    Susana Cabrera, Founder / CEO, SC Growth Advisor

    In this talk, I'll delve into the evolving landscape of customer expectations and how businesses can adapt to remain relevant. We'll explore the shift from transactional to relationship-based customer interactions, focusing on building trust and delivering authentic value. The session aims to equip attendees with strategies for staying aligned with customer needs and driving sustainable business growth in a customer-centric world. MORE >

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  • Communication is a Contact Sport

    James (Mac) McPartland, Business Coach, Corporate Trainer, Author

    Master the challenging art of communication! James dives deep into exactly what is required for effective connection, underlining the importance of intentional interaction between those involved. He shares how to enter into conversation with focus and a willingness to share the space. MORE >

    In this presentation, audience members will gain a fresh perspective on the meaning of full engagement and how to connect in a way that is authentic and purposeful, allowing for mutual understanding despite potentially differing points of view.

    Learn healthier approaches to communication that will strengthen both personal and professional relationships. Understand the value of listening, the power of silence, and walk away with inspiring new strategies for achieving greater communication success.

    LEARNING OPPORTUNITIES

    - Examine the power of words
    - Understand the difference between listening & hearing
    - Discover the importance of requesting feedback
    - Explore strategies for managing relational challenges in business & life
    - Gain tools for being more present in conversations
    - Learn to shape a culture of open communication & trust in organizations

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  • Can Asking Questions be the Answer

    Scott Bailey, President, Sandler Training by Bailey Marketing Concepts

    Most of started our training on how to answer questions since the time we learned to talk. Unfortunately, answering too many questions for sales people and trusted advisors can lead to a syndrome Sandler Training calls “Unpaid Consulting”. Scott will lead the group with some of the techniques he teaches to uncover the real question buyers and prospects want to ask. This session is provocative and fun and you will learn techniques and concepts that will not only work in sales and business development, but in many life situations as well. MORE >

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  • Breaking Free from an Overcrowded Mind

    Gretchen Hydo, Master Certified Coach, Gretchen Hydo International

    Today more than ever, professionals suffer from an overcrowded mind and struggle to focus on the present. This impacts their ability to be productive, satisfied, and on point. The feeling of overwhelm and being pulled in too many directions has become a way of life. The objective of this talk is to help participants discover why their mind is overcrowded while giving them tools to regain control of it so that they can be more efficient and present in the workplace and at home. MORE >

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